Data privacy

Privacy Policy


Data Protection Statement

General Information

Thank you for visiting our website. The protection of your privacy is important to us.

In this document we will inform you about the processing of personal data in connection with the services we offer at our website (https://online-impraegnierung.de) that incorporate this Data Protection Policy. Personal data comprises all information that relates to an identified or identifiable natural person (Article 4 (1) GDPR). This includes information such as your name, e-mail address, postal address, or telephone number. Information that is not directly associated with your identity, e.g. the number of users of an Internet site, does not fall within this scope.

Please note that data transmission on the internet (e.g., email communication) may have security gaps and cannot be protected completely from unauthorized access by third parties.

Name and Contact Details of Data Controller

Data controller (hereinafter referred to as “MeyerundKuhl” or “we”) within the meaning of the General Data Protection Regulation and other national data protection laws of the member states as well as other data protection regulations is:

MeyerundKuhl Spezialwäschen GmbH 
Schmiedewiese 1
37181 Hardegsen
Germany
Phone: +49 5505 505 49 300
Email: service@meyerundkuhl.de

Name and Contact Details of our Data Protection Officer

You can reach our data protection officer under the following contact details:

IITR Datenschutz GmbH
Dr. Sebastian Kraska
Marienplatz 2
80331 München
Germany
Phone: +49 (0) 89 1891 736-0
Email: email@iitr.de 

You may contact our data protection officer directly at any time with any questions or suggestions regarding data protection.

 

Data Collection

Server Log Files

You can use our websites without submitting personal data. Every time you access our website, user data is transmitted by your internet browser and stored in protocol files (server log files). This data includes:

  • the browser types and versions used
  • the operating system used by the accessing system
  • the referral URL (the webpage you visited previously)
  • the host name of the accessing system
  • the date and time of access to the website

These data are collected only for the purpose of statistical evaluation and for improvement of our website. The data thus collected will be stored only temporarily stored and cannot be assigned to a particular person. A transfer to third parties, for commercial or non-commercial purposes, does not take place. However, we reserve the right to check this data retrospectively if we become aware of concrete indications of illegal use.

Cookies

We use cookies on our website. Cookies are small text files or other storage technologies stored on your device (desktop computer, tablet, laptop, smartphone) by your browser. These cookies process certain specific information about you, such as your browser, location data, or IP address. Cookies do not cause any harm to your device and cannot transfer viruses to your device. This processing makes our website more user-friendly, efficient, and secure.

Most of the cookies which we use are called “session cookies”. When you close your browser, these cookies are deleted automatically. Other cookies will remain on your device until you delete them yourself. These cookies allow us to recognize your browser the next time you visit our website.

Disabling Cookies

You can refuse the use of cookies by changing the settings on your browser. Likewise, you can use the browser to delete cookies that have already been stored. However, the steps and measures required vary, depending on the browser you use. If you have any questions, please use the help function or consult the documentation for your browser or contact its maker for support. Browser settings cannot prevent so-called flash cookies from being set. Instead, you will need to change the setting of your Flash player. The steps and measures required for this also depend on the Flash player you are using. If you have any questions, please use the help function or consult the documentation for your Flash player or contact its maker for support.

If you prevent or restrict the installation of cookies, not all of the functions on our site may be fully usable.


Collection, Processing, and Use of Personal Data in Orders

We only store personal data (e.g., name, address, email-address, phone number) that you submit to us voluntarily, e.g., when ordering goods/services from us, contacting us (e.g. via contact form or by email), or creating a customer account with us. Which data is collected can be seen from the respective entry forms.

We collect, store, and process these data in accordance with the GDPR, the German Federal Data Protection Act, and the German Telemedia Act exclusively for the purpose of processing your order, answering your questions, perform statistics, and shipping. Please note that orders cannot be processed without providing this data.

To process your order, we will share your data with the shipping company responsible for delivery to the extent required to deliver your order and/or with the payment service provider to the extent required to process your payment. The scope of data transmission is restricted to a minimum. Under no circumstances, these data are given to unauthorized third parties.

You may request the deletion of your customer account at any time by sending a message to the email-address stated below. Your personal data will be deleted, but only after the retention periods required by tax and commercial law.

Your data will be blocked for further use and deleted, but only after the retention periods required by tax and commercial law, unless you have given your explicit consent to the further processing of your data by us.

Payment Transactions

To carry out the payment transactions, we use third party payment providers.

Payment by Amazon Pay

If "Amazon Pay" is selected as the payment method, payment is processed by the payment service provider Amazon Payments Europe s.c.a., 5 Rue Plaetis, L-2338 Luxembourg (hereinafter referred to as "Amazon Payments"), to whom we forward your information provided during the ordering process, together with the information about your order on the basis of art. 6 (1) lit. b GDPR. Your data will only be forwarded for the purpose of payment processing with the payment service provider Amazon Payments and only insofar as it is necessary for this. For more information about Amazon Payments' Privacy Policy, please visit the following web address: https://pay.amazon.com/help/201751600.


Payment by PayPal

If “PayPal” is selected as the payment method, payment is processed by the payment service PayPal (Europe) S.à.r.l. et Cie, S.C.A., 22-24 Boulevard Royal, L-2449 Luxembourg (hereinafter “PayPal”). If you choose to pay via PayPal, the payment details you have entered will be transmitted to PayPal. All PayPal transaction are covered by the PayPal Data Privacy Statement. You can find this at: https://www.paypal.com/de/webapps/mpp/ua/privacy-prev?locale.x=en_GB


Analysis Tools and Advertising

Google Analytics

Our website uses Google Analytics, a web analytics service provided by Google, Inc. (https://www.google.com/intl/en/about/) (1600 Amphitheater Parkway, Mountain View, CA 94043, USA, hereafter “Google”). The processing of data serves to analyse this website and its visitors. Google will use this information on behalf of the operator of this website to evaluate your use of the website, to compile reports on website activity and to provide other services to the website operator relating to website and internet use. The IP address communicated by your browser as part of Google Analytics is not associated with any other data held by Google.

Google Analytics uses cookies, which make it possible to analyze your use of the website. The information generated by the cookie regarding your use of this website (incl. your IP address) is usually transferred to a Google server in the United States and stored there.
Google will use this information to evaluate your use of the website, compiling reports on website activity for website operators and providing other services related to website activity. 
For more information about privacy related to Google Analytics, see the Google Analytics Help Center (https://support.google.com/analytics/answer/6004245?hl=en).

Google Analytics Browser Plugin

You can prevent the storage of cookies by choosing corresponding technical settings in your internet browser. However, please note that if you do this, you may not be able to use the full functionality of this website.

In addition, you can prevent the collection of the data (incl. your IP address) generated by the cookies and associated with your use of the website by Google as well as the processing of this data by Google by downloading and installing the browser plug-in available at the following link: https://tools.google.com/dlpage/gaoptout?hl=en

Objection to Data Collection by Google Analytics

You can set an opt-out cookie to prevent collection by Google Analytics across devices. Opt-out cookies prevent the future collection of your data when you visit this website. You need to opt-out on all systems and devices in use for this to work comprehensively. If you click here, the opt-out cookie is set: disable Google Analytics.

You can find more detailed information on the terms and conditions of use and data protection at: https://www.google.com/analytics/terms/ or at: https://policies.google.com/?hl=en.

Data Processing Agreement

We have concluded a contract regarding order data processing with Google and fully implement the strict provisions of German data protection authorities for the use of Google Analytics.

IP Anonymisation

IP anonymisation is activated on this website. Google uses this to shorten your IP address beforehand within Member States of the European Union or in other signatories to the Agreement on the European Economic Area. Only in exceptional cases will the full IP address be transferred to a Google server in the USA and shortened there. Google will use this information to evaluate your use of the website, compiling reports on website activity for website operators and providing other services related to website activity. The IP address provided by your browser as part of Google Analytics will not be merged with other Google data.

Google Tag Manager

This website uses Google Tag Manager. Google Tag Manager is a solution operated by Google LLC. 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA (“Google”) that allows marketed website tags to be managed using an interface. The Tag Manager tool itself (which implements the tags) is a cookie-less domain and does not register personal data. The tool causes other tags to be activated which may, for their part, register data under certain circumstances. Google Tag Manager does not access this information. If recording has been deactivated on domain or cookie level, this setting will remain in place for all tracking tags implemented with Google Tag Manager.

Newsletter

Our website offers a newsletter which keeps you informed about current events and special offers. If you would like to receive the newsletter, we need a valid e-mail address from you. We use this data exclusively for sending the requested information and do not pass it on to third parties.
You may revoke your prior consent to receive this newsletter with future effect at any time. All you have to do is inform us that you are revoking your consent or click on the unsubscribe link contained in each newsletter. After your revocation, your personal data will be deleted.

Comments Function (Product Ratings)

Within this website’s comment function, not only your comment but also information about the time the comment was created and the name of the commentator you have chosen are stored and published on the website. Furthermore, your IP address is logged and stored. This IP address is stored for security reasons and in the event that the person concerned violates the rights of third parties or posts illegal content by submitting a comment. We need your email address to contact you if a third party should object to your published content as unlawful. The legal basis for the storage of your data is Art. 6 para. 1 lit.b and f GDPR. We reserve the right to delete comments if they are objected to as unlawful by third parties.

Sending of Rating Reminders by Trusted Shops via Email

If, when or after placing your order, you have given us your express consent to doing so according to art. 6 (1) 1 lit a GDPR, we will disclose your e-mail address to Trusted Shops GmbH, Subbelrather Str. 15c, 50823 Cologne, Germany (www.trustedshops.com), so that they can email you a rating reminder.
You may revoke your consent at any time by sending a message to the contact option specified below or directly to Trusted Shops.

Integration of the Trusted Shops Trustbadge

We have integrated the Trusted Shops Trustbadge on this website in order to display our Trusted Shops Trustmark and offer the Trusted Shops products to customers after placing an order.
This serves the protection of our legitimate interests in the optimal marketing of our offer according to art. 6 (1) 1 lit f GDPR that are overriding in the process of balancing of interests. The Trustbadge and the advertised trust badge services are offered by Trusted Shops GmbH, Subbelrather Str. 15C, 50823 Cologne, Germany.

With every use of the Trustbadge, the web server automatically saves a so-called server log file which contains e.g. your IP address, the date and time of the request, the volume of data transferred and the requesting provider (access data), and documents the request. Those access data are not analysed and are automatically overwritten no later than seven days after the end of your website visit.
Other personal data are transferred to Trusted Shops only if you decide to use or have already registered to use Trusted Shops products after placing an order. In such a case, the contract concluded between you and Trusted Shops applies.

SSL Encryption

For security reasons and to protect the transmission of sensitive content, such as the requests you send to us as the website operator, we use SLL encryption. You can recognize an encrypted connection by the address line of the browser changing from "http://" to "https://" and the symbol of a lock in your browser line.

If an SSL encryption is enabled, the data you submit to us cannot be read by third parties.

Right of Information, Rectification, Erasure, and Blocking

You always have the right of information (free of charge) concerning your personal data stored, their source and their recipients, as well as the purpose of the data processing. Moreover, you have the right of rectification, blocking or erasure of these data.

For further information or questions concerning the topic of personal data, you may contact us at any time via email to the following email-address: datenschutz@meyerundkuhl.de  

Prohibition against Unsolicited Advertising Mails / Spam Mails

The use of contact data published by third parties for sending not expressly requested advertisements and information within the scope of the obligation under German law to provide publication details in a Legal notice on the Internet is hereby expressively prohibited. The operators of the websites expressly reserve the right to take legal measures in case of unsolicited promotional information, such as spam emails.

Liability for external links

Our service offers include links to external third party websites, whose content we are not responsible for. Therefore, we cannot assume liability for these third party contents. The provider or operator of the hyperlinked websites are to be held responsible for their content. Any linked website was reviewed and checked for violations against the law upon linkage, however, none were apparent at that time. A permanent monitoring of linked third party content without specific indications of any infringement is not within reason. Upon becoming aware of any third party violations of law on their website, we will immediately remove any such links. 

Online Dispute Resolution

European Online Dispute Resolution (ODR) platform provided by the European Commission:
https://ec.europa.eu/consumers/odr/main/?event=main.home2.show

Trusted Shops customer reviews
Jacke ist wieder wasserdicht. Leider sind die elastischen Züge der Kapuze und unten an der Jacke nach der Behandlung ziemlich ausgeleiert.
06.05.2024, 21:59 Uhr
Alles super. Alle Flecken raus. Jacke wirkt wie neu. Danne
05.05.2024, 21:14 Uhr
Gute Dienstleitung bei toller Qualität
03.05.2024, 12:28 Uhr
Ich habe eine schon 8 Jahre alte Regenjacke von Schöffel, die ich im Winter jeden Tag trage und freue mich sehr, dass sie einen weiteren Winter wieder fit gemacht werden konnte. Auch letztes Jahr war sie tatsächlich auch bei Starkregen...
03.05.2024, 09:44 Uhr
Sehr Freundlich und schnell bei Anfragen. Kurze Bearbeitungszeit, super! Super Service inclusive Postetikett. Danke
29.04.2024, 11:17 Uhr
Nicht nur sauber und imprägniert, sondern blitzschnelle Arbeit. Super!
27.04.2024, 10:46 Uhr
Einfache Handhabung. Es ging schnell.
26.04.2024, 12:36 Uhr
Imprägnierung ist top. Jacke wie neu. Bearbeitung war allerdings deutlich länger als zwei Werktage. Freitag verschickt, Dienstag dort, dann eine Woche nichts, nächsten Dienstag versendet und Mittwoch wieder hier.
25.04.2024, 17:22 Uhr
25.04.2024, 13:09 Uhr
24.04.2024, 07:59 Uhr
Gute Reinigung, zuverlässiger und kundenorientierte Service und perfekte Abwicklung. Ich bin sehr zufrieden
23.04.2024, 17:11 Uhr
- Eine einfache und gute Logistik - Meine nun gewaschene und imprägnierte Jacke ist wie neu!! - Werde auch eine weitere Jacke waschen und imprägnieren lassen sowie den Freunden berichten - denn eine gute Reinigung ist rar . Herzlichen...
14.04.2024, 12:54 Uhr
12.04.2024, 20:02 Uhr
Super! Jacke kam trotz Osterfeiertage schnell zurück - sauber und geruchsfrei
10.04.2024, 11:29 Uhr
Tolles Service & Top Qualität! Danke!
06.04.2024, 11:55 Uhr
05.04.2024, 18:18 Uhr
Schneller und guter Beratungsservice zur Rückfrage einer 2-in-1 Jacke und auszuwählendem Service. Das Ergebnis war wieder super und die Imprägnierung ist klasse. Sehr gerne wieder!
01.04.2024, 14:09 Uhr
Es verlief alles Problemlos und das Ergebnis ist auch vollkommen zufriedenstellend. Vielen Dank dafür. Ich hätte mich über eine Statusinformation wie etwa "das Produkt ist nun bei uns eingetroffen, die Bearbeitung des Auftrags wird...
28.03.2024, 13:54 Uhr
Unkomplizierte online Beauftragung, transparenter Prozess. Die schnelle Abwicklung überzeugt. Meine Jacken sehen aus wie neu!
27.03.2024, 13:32 Uhr
Mein Schlafsack sieht aus wie neu, Danke dafür :)
18.03.2024, 17:35 Uhr
Schnelle Abwicklung, nach einer Woche hing die Jacke wieder bei mir im Schrank! Super sauber, geruchsfrei und wieder abperlende, seidige Oberfläche. Ich werde meine anderen Jacken jetzt auch behandeln lassen und bin dann wieder...
17.03.2024, 07:19 Uhr
Reinigung einer Daunenjacke mit super Resultat; professionelle Imprägnierung, wie vom Hersteller; keine unangenehmen Rückstände oder Gerüche von der Reinigung übrig oder wahrnehmbar; insgesamt sehr gut und empfehlenswert, v.a. bei...
16.03.2024, 16:17 Uhr
Sehr guter Reperatur und Waschsevice, sehr empfehlenswert. Gerne wieder.
15.03.2024, 14:11 Uhr
14.03.2024, 20:16 Uhr
03.03.2024, 09:25 Uhr
Der gesamte Vorgang wurde reibungslos und zuverlässig abgewickelt. Wir haben einen Sonnenschirmbezug waschen und imprägnieren lassen. Das Ergebnis ist überzeugend. Ich werde auch zukünftig den Service von Meyer und Kuhl in Anspruch nehmen.
27.02.2024, 20:51 Uhr
23.02.2024, 17:59 Uhr
Von der Bestellung, über den Versandt und dem fertigen Produkt lief alles reibungslos und sehr einfach. Mit dem Ergebnis bin ich auch zufrieden: unter dem laufenden Wasserhahn konnte ich den Imprägnierschutz testen und er ist wieder wie...
21.02.2024, 20:25 Uhr
21.02.2024, 19:34 Uhr
Hat alles super schnell geklappt und die Wäsche ( Motorradkleidung) ist super sauber geworden, gerne immer wieder
18.02.2024, 20:45 Uhr
Unkomplizierte Abwicklung, super schnell die Kombi zurück gehabt.
18.02.2024, 20:17 Uhr
Die Jacke kam schnell zurück, riecht sehr gut und die Imprägnierung hält was sie verspricht.
17.02.2024, 17:15 Uhr
Meine Outdoor Jacke von Schöffel war nicht mehr wasserdicht und benötigte auch eine professionelle Reinigung. Super wie schnell MeyerundKuhl meinen Auftrag durchgeführt hat ! Die Jacke sieht so gut wie neu aus !
08.02.2024, 11:07 Uhr
Alles bestens.
02.02.2024, 12:30 Uhr
Sehr schnell - immer nachzuverfolgen - top
01.02.2024, 07:43 Uhr
Ich hatte eine Canada Goose Jacke zur Reinigung und Imprägnierung eingeschickt. Ich habe die Jacke nach etwas mehr als einer Woche wieder zurückbekommen. Das Reinigungsergebnis ist ohne Mängel. Ich hatte etwas Angst wegen der Daune,...
31.01.2024, 19:32 Uhr
26.01.2024, 15:12 Uhr
Service top; Wirkung der Imprägnierung top; Preis nicht günstig, aber ok. Leider ist da der unangenehme Geruch der Jacke, der erst jetzt, nach 2 Wochen, langsam nachlässt.
25.01.2024, 19:39 Uhr
- super Service, zuverlässig, das Paket kam so schön eingepackt, die Jacke ist wieder wie neu
25.01.2024, 17:29 Uhr
23.01.2024, 08:49 Uhr
Sehr schnelle Abwicklung.
19.01.2024, 07:07 Uhr
Alles Top - Netter Service!
16.01.2024, 17:06 Uhr
Super klasse und Mega Schnelle Lieferung
14.01.2024, 17:58 Uhr
Schon zweimal genutzt für meine Bergens-Jacke, die ihre Funktionalität fürs lange Gassigehen unbedingt behalten muss. Jedesmal super, innerhalb c. 1 Woche kam die Jacke blitzsauber, neutral riechend wieder zurück. Und nachdem die erste...
11.01.2024, 17:38 Uhr
Schnelle und gute Bearbeitung meiner Berghausjacke. Preislich , aber es zahlt sich aus!
11.01.2024, 12:32 Uhr
So schnell und so sauber und so dicht. Reinigung und Imprägnierung schnell und perfekt Und sehr nachhaltig. Die Jacken waren im selben Karton verpackt, den ich zum Versenden genutzt hatte. Wunderbar!
08.01.2024, 18:38 Uhr
Top Service,besser geht nicht
05.01.2024, 05:54 Uhr
Tolle Arbeit, schnelle Bearbeitung, fairer Preis. Gerne wieder.
03.01.2024, 15:28 Uhr
Eine sehr unkomplizierten und schnelle Dienstleistung. Ich gehe davon aus, dass die ursprüngliche Imprägnierung mit 20000 mm Wassersäule wieder hergestellt ist, Sauberkeit ist top. Test kann wegen Krankheit erst später erfolgen. Vielen Dank
23.12.2023, 18:59 Uhr
Schnelle und professionelle Abwicklung des Auftrags. Jacke ist wie neu.
21.12.2023, 17:23 Uhr
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